Of personal data from the eu to the us and other third countries have long been a matter of concern for privacy-conscious eu customers and eu data protection authorities. Eu. On july 16, 2020, these concerns came to the fore again when the court of justice of the european union (cjeu) ruled on schrems ii. While twilio has already taken significant steps to ensure that the data we process is properly protected everywhere in the world where we process it (including, among other things, our binding corporate rules and the publication of transparency reports half-yearly ),

We know that this decision raises important questions. About the impact it can have on your business. We are pleased to share the following details on how company mailing list twilio is taking additional steps to give customers greater control over personal data transfers and are committed to providing quarterly updates. Twilio's plan our teams are actively working on a broad global strategy that will extend our global infrastructure to data centers in the eu and other countries and regions, such as australia. This also includes updating our internal processes – all with the aim of mitigating concerns raised by the schrems ii decision – and applicable data protection laws around the world, with respect to cross-border transfers. Of personal data.

Our enterprise access control system to improve monitoring and controlling access to eu personal data. We put in place additional legal safeguards for eu customers contracting with twilio. Twilio has updated our contracts to ensure new eu customers are contracted through our eu entity by default. We strive to provide existing eu customers with the means to contract through our eu entity upon request. What we deliver in 2022 in 2021, we made significant progress in helping to address customer concerns related to cross-border transfers of personal data from the eu with the introduction of our first regional